Frequently Asked Questions

Carviano offers women's fashion accessories, including Hats, Scarves, and Sunglasses. Product availability, colors, styles, and other details are displayed on the applicable product page.

Browse the Carviano shop, select the product and desired options, add the item to your cart, and proceed through checkout. Review your order details carefully before completing payment through PayPal.

You may request an order change as soon as possible after placing your order. Changes are subject to the order's fulfillment status and cannot be guaranteed once processing, packing, or shipment has begun.

Contact support@carviano.com with your order number and the specific change you would like to request.

Cancellation may be possible if the order has not yet entered fulfillment. Because orders are generally handled within 1 business day, cancellation requests should be submitted immediately after checkout.

Once an order has been shipped, cancellation may no longer be available. Please review the Cancel / Change Order policy for additional information.

Contact Carviano as soon as you notice an address error. We may be able to correct the address before the order enters fulfillment or is transferred to a shipping carrier.

Once the package has shipped, an address change may no longer be possible. Customers are responsible for providing accurate and complete shipping information at checkout.

Carviano currently accepts PayPal as its payment method. Other payment methods are not currently offered as separate direct checkout options.

Yes. At this time, PayPal is the available payment method for completing purchases through Carviano.

Payment authorization is handled by PayPal and may be declined for various reasons, including funding-source limitations, account restrictions, security verification, or other authorization requirements.

Check your PayPal account for additional information. If the issue continues, PayPal may be able to provide more specific assistance.

A payment may remain pending while PayPal completes authorization or verification. Check the transaction status in your PayPal account and allow the payment process to complete.

If your order status remains unclear, contact Carviano customer support with your order number.

Carviano offers a standard shipping rate of $6.99. The applicable shipping charge is displayed during checkout before payment is completed.

Our standard handling time is 1 business day. Orders are prepared for shipment after the applicable order and payment information has been successfully processed.

Standard transit time is approximately 2–6 business days after the handling period. The estimated overall delivery period is approximately 3–7 business days.

Actual delivery may vary due to carrier operations, weather, holidays, transportation conditions, or other circumstances outside Carviano's control.

Orders may be delivered through USPS, UPS, or FedEx. The carrier used for an individual shipment may vary depending on fulfillment and delivery arrangements.

Our standard order cut-off time is 5:00 PM EST, Monday–Friday. Orders received after the applicable cut-off time may be handled beginning on the next applicable business day.

When tracking information is available for your shipment, it may be provided through your order communication. You can use the carrier's tracking system to follow the shipment after the tracking number becomes active.

Delivery estimates are not guarantees. Delays can occur because of severe weather, carrier disruptions, holidays, transportation issues, address problems, or other circumstances.

If your shipment appears significantly delayed, contact Carviano with your order number so our team can assist with the information available to us.

Eligible products may generally be returned within 60 days from delivery, subject to the conditions described in the Carviano Return & Refund Policy.

No. Carviano does not charge a restocking fee for eligible returns.

Eligible refunds are processed within 12 days after the returned product has been received and reviewed. The time required for the funds to appear through PayPal may vary depending on PayPal's processing procedures.

Approved refunds are generally issued to the original payment method used for the transaction. For Carviano orders paid through PayPal, the refund will generally be processed through PayPal.

If an order cannot be cancelled before shipment, you may be able to request a return after delivery if the product qualifies under our Return & Refund Policy.

Product descriptions, available options, pricing, and other applicable information are provided on the individual product pages. We recommend reviewing the complete product information before placing an order.

Product availability can change over time. If an item is unavailable, check the product page periodically for updated availability or explore other products within the same category.

Product colors may appear slightly different depending on your device, screen settings, lighting conditions, and display configuration. Product images are intended to provide a useful representation of the item.

The checkout options available to you will be displayed on the Carviano website. Follow the checkout instructions provided when completing your purchase.

Carviano takes reasonable measures to protect personal information and uses information only for appropriate business, transaction, security, support, and operational purposes. Please review our Privacy Policy for additional information.

Carviano may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve website performance.