Shipping Policy

At Carviano, we aim to provide a simple, reliable, and transparent shipping experience. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered when purchasing our women's fashion accessories, including Hats, Scarves, and Sunglasses.

1. Shipping Overview

Carviano offers standard shipping for orders placed through our online store. Our goal is to make shipping costs and estimated delivery times easy to understand before you complete your purchase.

The standard shipping rate is a flat fee of $6.99 per order. Orders are normally prepared and shipped within 1 business day. Once an order has been handed to the shipping carrier, the estimated transit time is generally 2–6 business days.

Based on these standard handling and transit estimates, the expected overall delivery timeframe is approximately 3–7 business days. Delivery estimates are provided for planning purposes and are not guaranteed delivery dates.

2. Shipping Rates & Delivery Times

The shipping charge applicable to your order will be displayed during checkout before payment is completed. If a promotional shipping offer is available, the applicable terms will be clearly presented at checkout.

3. Order Processing Time

Carviano generally requires 1 business day to process an order. Processing includes reviewing the order, confirming the applicable details, preparing the products, packaging the shipment, and arranging carrier pickup.

Processing time is separate from carrier transit time. The 2–6 business-day transit period begins after the order has been processed and transferred to the applicable shipping carrier.

4. Order Cut-Off Time

Our order cut-off time is 5:00 PM EST, Monday through Friday. Orders received before the cut-off time on a regular business day can enter the processing queue for the applicable business-day handling period.

Orders placed after 5:00 PM EST will be considered for processing on the next available business day. Orders placed on Saturday or Sunday will also begin processing on the next available business day.

5. Delivery Services & Tracking

Carviano uses established shipping carriers to deliver customer orders. Depending on the shipment and destination, orders may be delivered through USPS, UPS, or FedEx.

When tracking information is available, it will be associated with your order so you can monitor the shipment's progress through the carrier's tracking system. Tracking updates may not appear immediately after the shipping label is created. The carrier may require additional time to complete its first physical scan.

6. Estimated Delivery Time

The standard estimated delivery period is approximately 3–7 business days, including 1 business day of handling and 2–6 business days of carrier transit.

Delivery estimates may vary depending on the destination, carrier operating conditions, package volume, weather, transportation disruptions, holidays, or other circumstances outside Carviano's direct control.

The estimated transit period begins after the order has been processed and handed over to USPS, UPS, or FedEx. Weekends and holidays are not included in the standard business-day handling estimate.

7. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate delivery address during checkout. Please carefully review the recipient name, street address, apartment or unit number, city, state, and ZIP code before submitting your order.

If you discover an incorrect shipping address immediately after placing an order, please contact us as soon as possible at support@carviano.com. We will make reasonable efforts to assist before the order is shipped, but an address change cannot be guaranteed once fulfillment has begun.

Carviano is not responsible for delivery delays, failed delivery attempts, returned packages, or additional carrier charges resulting from an incorrect or incomplete address supplied by the customer.

8. Carrier Delays

Carviano works with USPS, UPS, and FedEx to provide reliable delivery services. However, once an order has been transferred to a carrier, transportation and final delivery are managed by that carrier.

Unexpected delays may occur due to severe weather, transportation interruptions, unusually high shipping volumes, operational changes, incorrect address information, carrier facility delays, or other circumstances beyond our control.

If a shipment is delayed, customers should first review the most recent tracking information for available carrier updates. If the shipment remains delayed or the tracking information indicates a possible delivery problem, please contact our customer support team for assistance.

9. Missing or Lost Packages

If your package has not arrived within the expected delivery timeframe, please review the tracking information first. Carrier tracking may indicate a delivery attempt, a temporary delay, a change in delivery schedule, or another status requiring action.

If the tracking information has not updated for an extended period or the package appears to be lost, contact Carviano with your order number and tracking information. We will review the available shipment details and assist with the next appropriate step.

Customers should ensure that the shipping address and delivery information associated with the order are accurate before contacting support about a missing shipment.

10. Damaged Packages

Please inspect your package and products promptly after delivery. If your order arrives visibly damaged or an item appears damaged upon arrival, contact Carviano as soon as reasonably possible.

To help us review a shipping damage concern, we may request photographs showing the shipping box, packaging materials, shipping label, and affected product. Providing clear information can help us evaluate the issue and determine an appropriate resolution.

11. Products We Ship

Carviano specializes in women's fashion accessories designed to complement everyday wardrobes and personal style. Our online collection includes:

• Women's Hats
• Women's Scarves
• Women's Sunglasses

Shipping availability, applicable shipping charges, and delivery information for individual products will be presented during the ordering process where applicable.

12. Business Days & Holidays

For purposes of order processing, business days generally refer to Monday through Friday. Saturdays, Sundays, and applicable holidays are not counted toward the standard 1-business-day handling period.

Carrier schedules may also be affected by holidays and seasonal shipping volumes. Orders placed around major holidays may therefore require additional time to arrive.

13. Order Changes Before Shipment

Because Carviano generally processes orders within 1 business day, customers who need to correct an order or shipping detail should contact us as quickly as possible.

Once an order has been packed, fulfilled, or transferred to USPS, UPS, or FedEx, we may no longer be able to modify the shipping address or other order information. We cannot guarantee that requested changes will be possible after fulfillment has begun.

14. Delivery Attempts

USPS, UPS, and FedEx determine their own delivery procedures and may make delivery attempts according to their applicable operating practices. Depending on the carrier and destination, a package may be left at an appropriate location, redirected for pickup, or scheduled for another delivery attempt.

If a delivery attempt is unsuccessful, customers should review the carrier's tracking information for further instructions. Customers may need to contact the carrier directly when the carrier requests additional information or action.

15. Shipping Cost Transparency

Carviano provides a clear flat-rate shipping charge of $6.99 for standard shipping. The applicable shipping charge will be displayed before the customer completes payment.

16. Customer Support

Our customer support team is available to assist with shipping questions, order status inquiries, tracking concerns, delivery issues, and other questions related to your purchase.

17. Shipping Policy Summary

Carviano is committed to providing a dependable and transparent shipping experience. Orders are generally handled within 1 business day and shipped through USPS, UPS, or FedEx. Standard carrier transit is estimated at 2–6 business days, resulting in an overall estimated delivery period of approximately 3–7 business days.

Standard shipping is offered at a flat rate of $6.99. Orders placed before the 5:00 PM EST Monday–Friday cut-off are processed according to our normal business-day schedule. Customers receive tracking information when it is available for their shipment.

By providing accurate shipping information and reviewing tracking updates after shipment, customers can help ensure a smooth delivery experience. If you need assistance at any stage of the shipping process, our support team is available to help.

18. Contact Us

For questions regarding shipping, delivery estimates, tracking, order processing, or a shipment that has not arrived as expected, please contact Carviano at support@carviano.com.

When contacting us about an existing order, please provide your order number and the email address used to place the order whenever possible. This allows our team to locate the relevant order information and provide more efficient assistance.