Intellectual Property Claim

Carviano respects intellectual property rights and expects the same from everyone who interacts with our website. This Intellectual Property Claim Policy provides a clear process for rights holders, authorized representatives, and other interested parties to report content that they reasonably believe infringes copyright, trademark, or other applicable intellectual property rights.

1. Purpose of This Policy

This policy is designed to provide a practical method for reporting suspected intellectual property infringement appearing on the Carviano website. Claims should be submitted by the intellectual property owner or by a person authorized to act on the owner's behalf.

We encourage rights holders to provide sufficient information to allow us to understand the nature of the claim, identify the material at issue, and evaluate the reported content.

2. Intellectual Property Covered

Depending on the circumstances, an intellectual property claim may concern copyright, trademark, trade dress, or other intellectual property rights recognized under applicable law.

3. Who May Submit a Claim?

Intellectual property claims should generally be submitted by the rights holder or an authorized representative with sufficient authority to act on the rights holder's behalf.

If you are submitting a claim for another individual or organization, please clearly explain your relationship to the rights holder and provide appropriate authorization information where reasonably necessary.

4. Information Required for a Claim

To help Carviano review an intellectual property complaint, please include as much of the following information as reasonably available:

1. Your full name and contact information.
2. The name of the intellectual property owner, if different from the person submitting the claim.
3. A description of the intellectual property right that you believe has been infringed.
4. Evidence or information demonstrating ownership or authorization to act for the rights holder.
5. A clear description of the material that you believe infringes the applicable intellectual property right.
6. The exact URL or other specific location where the allegedly infringing material appears on the Carviano website.
7. An explanation of why you believe the material infringes your intellectual property rights.
8. Any additional information or supporting documentation that may assist with reviewing the claim.

5. Copyright Claims

For a copyright complaint, please identify the original copyrighted work as specifically as possible. If the work is publicly available online, you may provide a link or other information that helps us identify the original work.

You should also identify the specific Carviano material that you believe copies, reproduces, distributes, displays, or otherwise uses the copyrighted work without appropriate authorization.

6. Trademark Claims

For a trademark complaint, please identify the trademark, the owner of the mark, and the relevant registration information where applicable. If you believe the use of the mark creates confusion, misrepresents an affiliation, or otherwise infringes your rights, explain the basis of your concern clearly.

Supporting information should identify where the relevant trademark appears on the Carviano website and explain how the reported use relates to the rights you are asserting.

7. Location of the Reported Material

A claim should identify the specific location of the allegedly infringing material. Whenever possible, provide the complete webpage URL rather than a general description of the website or product category.

If multiple pages or materials are involved, please list each relevant URL or clearly identify each item so that the review can be conducted efficiently.

8. Good-Faith Statement

A person submitting a claim should have a reasonable and good-faith basis for believing that the reported use of the material is not authorized by the rights holder, its agent, or applicable law.

Claims should not be submitted solely to interfere with another party's lawful business activities, competition, product listings, reviews, or other legitimate use of content.

9. Accuracy of Submitted Information

Please ensure that all information submitted in an intellectual property claim is accurate to the best of your knowledge. False, misleading, incomplete, or intentionally abusive claims may delay the review process and may have other consequences under applicable law.

10. Review Process

After receiving a sufficiently detailed intellectual property complaint, Carviano may review the information provided, investigate the reported material, and take appropriate action based on the circumstances.

11. Possible Actions

Depending on the circumstances, Carviano may take one or more appropriate actions after reviewing a claim. These actions may include:

• Requesting additional information from the reporting party.
• Contacting the relevant account holder or content provider.
• Removing or restricting access to specific content where appropriate.
• Temporarily restricting access while an issue is reviewed.
• Taking other reasonable measures consistent with applicable law and our policies.

The action taken in any individual matter will depend on the nature of the claim, the information available, the relevant rights, and the circumstances surrounding the reported material.

12. Counterclaims and Disputes

If you believe that content reported through an intellectual property claim was removed or restricted in error, you may contact Carviano and provide an explanation of your position together with relevant supporting information.

Carviano may consider additional information where appropriate and may request clarification from the parties involved before determining whether further action is necessary.

13. Repeat Infringement

Where appropriate and permitted by applicable law, Carviano may take additional measures concerning accounts, listings, or content associated with repeated or serious intellectual property infringement.

Such measures may depend on the nature and frequency of reported conduct, the reliability of the complaints received, and other relevant circumstances.

14. No Waiver of Rights

The submission or review of an intellectual property claim does not constitute an admission by Carviano that infringement has occurred. Similarly, taking action on reported material does not necessarily constitute a legal determination regarding ownership, infringement, validity, or enforceability of an intellectual property right.

Nothing in this policy is intended to waive any rights, remedies, defenses, or legal protections available to Carviano or any other party under applicable law.

15. Privacy and Submitted Information

Information submitted as part of an intellectual property claim may be used to investigate, evaluate, communicate about, and resolve the reported issue.

Please avoid sending unnecessary sensitive personal information. Information submitted to Carviano may be retained as reasonably necessary for business, legal, security, compliance, and recordkeeping purposes.

16. Where to Submit an Intellectual Property Claim

Intellectual property complaints should be sent to Carviano using the contact information below. Please use a clear subject line such as "Intellectual Property Claim" and include all relevant details in the body of your message.

17. Contact Information for General Questions

For questions that are not related to intellectual property infringement, including orders, shipping, returns, refunds, payments, or product information, please contact our customer support team using the same email address.

Providing a clear subject line and relevant order or product information can help us direct your request to the appropriate area more efficiently.